Privacy Policy
How Good Secrets Safaris handles information submitted through safari enquiries, reviews, cookies and direct communication.
Last updated 29 September 2026
Information we collect
When you make an enquiry we may collect your name, email address, phone or WhatsApp number, country, travel dates, party size, budget range, accommodation preferences and trip notes. If you leave a review we collect your name, country, the trip you took, your rating, your review and any photos you choose to share. If you allow marketing cookies, we also store how you found us (the page you first visited, the referring website and any campaign link values) with your enquiry.
How we use it
We use this information to respond to your enquiry, prepare and refine safari proposals, provide trip support, manage follow-ups, understand which marketing channels generate useful enquiries, and improve the website and planning experience.
Cookies and analytics
We ask before using any cookie or browser storage that is not strictly necessary. Preferences, analytics and marketing can each be switched on or off, and every safari-planning and enquiry feature works with them all off. If you allow analytics, we record page views against a random identifier that lasts for your browser tab and is never attached to your name or email address; if Google Analytics is enabled on the site it also receives this usage data. Our Cookie Policy lists each cookie and storage item we use and how long it lasts.
Sharing and service providers
We do not sell traveller information. We may share only the information necessary with service providers involved in operating the website, communicating with you, processing an eventual booking, or delivering your safari.
Data retention and security
We retain enquiry and booking information for as long as reasonably necessary for customer service, operational, accounting and legal purposes. Administrative access is restricted and authenticated.
Your choices
You may ask us to correct or delete personal information we hold about you, subject to legal or operational retention requirements. You can change or withdraw your cookie choices at any time using the Cookie settings link in the website footer.
Contact
For privacy questions or requests, contact Good Secrets Safaris using the email address or telephone details shown on the main website.